Call Management

Price: $1,795 | Upgrade: $600 | Copies sold: 100 - 999
Current version: 7 | Year released: 1997 | Year updated: 2003

Documentation:
  • printed manual
  • on-line help

Description:
Give your support staff the tools they need to ensure that your front office consistently provides prompt, professional service to customers and sales representatives. Front Desk Manager is a web-based, user-friendly software system specifically designed to meet the needs of a busy real estate office.

With improved efficiency, your staff can confidently retrieve accurate listing details, book appointments, log calls and take messages from a single screen. Appointment details and messages are instantly sent to your agents via email. The system includes Agent Workstation, which provides your agents with the convenience of being able to book or review appointments and activities on their listings or check their messages and contacts at any time, from anywhere Internet access is available. Client Workstation also gives your Sellers "real time" access to their listing activity. Front Desk Manager is sold separately or, when purchased together with Accounting Transaction Manager, is fully integrated at the database level to provide one-write/one-time data entry. A 30-day free trial of Front Desk Manager is currently being offered -- contact vendor to arrange an on-line demo at your convenience. You'll wonder how you ever managed without it.



Computer operating systems:
  • Windows Me/98/95 or earlier
  • Windows NT/2000/XP
  • Web based