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Knowledgebase

Using a domain name with the NetReal website


Problem:

I already own a domain name. Can I use it with the NetReal website?



Solution:

Yes, you can use your own domain name with your NetReal website. For this, you need to buy a Domain Hosting package for only $15/year. If you are a VIP member, the hosting services for your domain name are included in the package.

Log in to your NetReal Control Panel.

Click on the My Account tab in the left-side menu to expand this section, then on the "Payments&Subscription" link.

The "Payments&Subscription" page contains a list of all the NetReal packages available for you. Click on the Purchase now link, next to the Domain Hosting package.

You will be taken to a page where you will enter your domain name. After you click on the Submit button, you will need to confirm the domain name on the next page, by pressing on the Order this domain name button. Then you will get to the ordering page.

After you've ordered the Domain Hosting package, you will need to change the DNS's (Domain Name Servers) of your domain to the following:

Primary DNS: ns.net-real.com
Secondary DNS: ns2.net-real.com

To do this you must login to your registrar control panel (the company/website where you bought the domain from). If you have troubles with finding the DNS's interface you can give us your username/password and the URL of your registrar and we will make the change for you.

Once the DNS's are changed, it will take around 48 hours until the domain will be functional (it takes some time until the DNS change is propagated through the Internet).

If you have any problems with this process, please send a message to support@netreal.net and our support team will assist you.